Contact us
FAQs
I would like to submit a manuscript or proposal to Pan Macmillan
Pan Macmillan generally doesn’t accept unsolicited manuscripts or proposals. All our submissions come via literary agents. Information on how to find a literary agent can be found at www.writersandartists.co.uk/writers
I am a bookseller and I would like to order books from you
Please email webqueries@macmillan.co.uk with the name of your business and the books you would like to order and we will get back to you.
I have a question about one of your audiobooks
Please email audiobooks@macmillan.com
I have a rights or permissions request for one of your adult books
Requests to reuse content from Pan Macmillan (adult titles only) please visit https://trade.panmacmillan.com/rights-permissions/permissions and complete the online form.
For all adult rights enquiries, please email adultrightsquery@macmillan.co.uk
I have a rights or permissions request for one of your children’s books
For requests to use content from Macmillan Children’s Books please follow this link: https://www.panmacmillan.com/childrens-books-permissions
I would like to request a special format of one of your books for a student with disabilities
Please email adultrightsquery@macmillan.co.uk with your request.
I have found a fault with one of your titles
For print titles, please email details of the problem, as well as author and title details, and ISBN if possible, to faults@macmillan.co.uk. We aim to reply as quickly as possible to all queries, but please allow 28 days before following up on your query.
For ebooks, please email details of the problem, as well as author and title details, and the ISBN, to ebooksqueries@macmillan.com.
I want to contact one of your authors or illustrators
We are unable to give out our authors' and illustrators' contact details, but we're more than happy to pass messages on to them. You can either email your message to webqueries@macmillan.co.uk or post it to us, addressed to the author in question, at:
6 Briset Street
London
EC1M 5NR
Tel: 0207 038 5000Please note that we can't guarantee a response from our authors.
I have a query about a competition hosted on panmacmillan.com
Please email webqueries@macmillan.co.uk with your question.
I would like to report an incident of online piracy of a book, ebook, recording or programme
Please complete the web form at www.panmacmillan.com/piracy-report
The team responds to all reports.
I’m looking for a book that you publish but I can’t find it
All of our books currently in print can be found on our website; you can search by author, book or ISBN.
If you can’t find a title that you think we publish it is probably for one of these reasons:-It is out of print
-The book’s publication date is more than 5 months away
-We don’t publish the book. You can quickly find out the publisher of any book by searching for it on Amazon and scrolling down to the product information section. If it does say Macmillan / Pan / Pan Macmillan / Picador / Tor / Macmillan Children’s Books and you can’t find it on our website, it will be either because of one of the two reasons above, or it will be published by our sister company, Macmillan US. You can search their website at http://us.macmillan.com/.
Picador Poetry submissions guidelines
We accept direct submissions of debut collections from poets resident in the UK and Ireland.*
Poets should have completed a book manuscript and have achieved journal publication.
Please send an extract of up to 15 pages to picador.poetry@macmillan.com in a single document.
If we wish to see more of your work, we will contact you within eight weeks.
All submitted work will be treated as confidential.
*Other submissions, including international, are accepted from agented authors only. We do not accept unsolicited submissions of poetry for children.
Potential Scam Warning
Please be aware that fictitious solicitations purporting to be “Letter(s) of Interest,” job openings, and/or requests for payment are occasionally circulated online by individuals posing as Pan Macmillan representatives. Pan Macmillan does not solicit agents, authors, or job candidates in this manner. If you have any doubts about the authenticity of a communication purportedly from or on behalf of Pan Macmillan, please email compliance@macmillan.com before taking any action. Pan Macmillan job postings are available online here.